Shipping & Delivery
Every FEELS piece is carefully inspected and packaged in our studio before being handed over to our trusted logistics partners. Review our delivery zones and timelines below.
Same Day or Next Day · KSh 300 – 500
Delivered via our private, tracked dispatch riders. Orders placed before 2:00 PM EAT are dispatched the same day. You will receive a live tracking link via WhatsApp once your rider has left the studio.
24 – 48 Hours · KSh 500 – 800
For clients outside Nairobi, we ship via secure, overnight courier services. Your pieces are carefully boxed to ensure they arrive in pristine condition. Tracking details will be emailed upon dispatch.
3 – 7 Business Days · Calculated at Checkout
We currently offer express shipping to Uganda, Tanzania, and Rwanda via DHL. International customs and import duties are the responsibility of the recipient.
Please allow 1 business day for our team to process, press, and beautifully package your order. During new collection launches or sale events, processing may take an additional 48 hours. Once your order is ready, you will receive your dispatch notification.
Track an Existing Order